MELIUM FRIENDS & FAMILY SALE – FAQ

1. What is The Melium Group Friends & Family Sale?
Get ready for the shopping event of the year! The Melium Group Friends & Family Sale is your exclusive chance to snag unbelievable discounts of 50-80% off on all the brands under our group, including stylish men’s and women’s leather accessories, chic clothing, footwear, and so much more. This is the perfect opportunity to elevate your wardrobe with your favorite designer items at prices you won’t believe!

2. Where and When is the Friends & Family Sale happening?
Mark your calendars! The sale is happening from October 30th (Thu) to November 2nd (Sun), from 10 AM to 10 PM at M PopUp @ LaLaport BBCC KL (located directly in front of DÔME Café). It’s four full days of irresistible deals—be there early to get your hands on the best pieces before they’re gone!

3. Is the sale available at all Melium Group stores?
No, the Friends & Family Sale is ONLY happening at M PopUp @ LaLaport BBCC KL, where all our brands will be housed under one roof.

4. Can I bring my friends and family to the sale?
Absolutely! The more, the merrier. Bring your friends, bring your family—everyone’s welcome to join in the fun and score some amazing deals. Just make sure they’re in the know about the event details and any terms and conditions.

5. Can non-Melium members join the sale?
Yes, they can! Even if your friend isn’t a Melium member yet, they can still take advantage of the sale by registering for membership before or upon arrival. It’s quick, easy, and totally worth it!

6. Can I reserve items?
To keep things fair for everyone, we’re not allowing reservations on sale items. But don’t worry—there are plenty of incredible finds waiting for you!

7. Is there any limit on the quantity of sale items that can be purchased?
The sky’s the limit! Shop to your heart’s content, though some high-demand items may have restrictions. So, get there early to make sure you don’t miss out!

8. Can I use my Melium Dollars or my birthday e-voucher at the F&F Sale?
We know you love a good deal, but during F&F, there is no redemption or earning of Melium Dollars, and items can’t be combined with any promotional or birthday e-vouchers. However, the discounts are so great, you won’t even miss it!

9. Can I know which brands participate in The Melium Friends & Family Sale?
All your favorite brands under The Melium Group are participating!

10. Can I return or exchange items purchased during the sale?
All sales are final during this event—no returns or exchanges. But with deals this good, we’re sure you’ll love everything you take home!

11. Will there be any additional perks for early or personal shoppers?
We’re keeping it fair for everyone—no extra perks for early or personal shoppers. But here’s a tip: Arrive early to get first dibs on the best items!

12. Can I collect Melium points during the sale?
During the Friends & Family Sale, Melium points won’t be earned. But trust us, the savings you’ll score are more than enough to make up for it!

13. Can I bring drinks or food during the sale?
To keep the vibe clean and classy, we kindly ask that you leave food and drinks outside the sale area. Come focused and ready to shop till you drop! Fuel up before or after your shopping at DÔME Café, conveniently located right in front of our F&F sale location.

14. Who can I contact if I have more questions about the sale?
Have questions? Our friendly retail team is here to help! Reach out to us at privilege@melium.com or call 03-9779 6966 (between 11 AM to 9 PM), and we’ll fill you in on all the details.

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